A contractor’s relationship with a client is essential to their continued business. This is the reason why clients often pay a premium to work with contractors they trust and admire.
Honesty and communication are most important factors in a relationship that will last. Clients must feel that contractors care about their projects and are competent. They must also feel that they have their best interest in mind. It is essential to establish a clear communication at the beginning and have one designated point for contact. It’s also a good idea to schedule regular meetings, regardless of whether they occur at the end of each day or every two days. This gives you to clear any confusions, and make sure that your client is happy with everything that’s happening.
Over-promising is one of the biggest issues that can end a relationship between a contractor and their client. If you attempt to impress a client with unreasonable demands, your project may be delayed or completed with a lower quality than originally planned. Set realistic expectations and discuss what you are able to accomplish with the client. Then, go to the next level.
Another issue that can sour the relationship between a contractor and client is when a contractor is unable to keep up with the times, relying on a few reliable clients to provide a steady flow of work. This can be dangerous, as it could mean that the contractor doesn’t have the time to explore alternatives or isn’t willing to working with different clients.